Error: "Failure setting ACL policies" after Installation

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Issue

The following error is observed on the console after installing Cumulus Linux:

[FAIL] Installing acl policies...failed.
[FAIL] startpar: service(s) returned failure: acltool ... failed!

Environment

  • Cumulus Linux 1.5.x
  • Cumulus Linux 2.x

Root Cause

ACL policies require the switchd daemon to be running. switchd does not run without a license file.

Diagnostic Steps

  1. Check if switchd is running:
    cumulus@switch:~$ /etc/init.d/switchd status
    switchd is not running ... failed!
  2. If switchd is not running, check if the switch is licensed with cl-license:
    cumulus@switch:~$ cl-license
    No license installed!

Resolution

License the switch as described in the quick start guide.

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Comments

This support portal has moved

Cumulus Networks is now part of the NVIDIA Networking Business Unit! The NVIDIA Cumulus Global Support Services (GSS) team has merged its operations with the NVIDIA Mellanox support services team.

You can access NVIDIA Cumulus support content from the Mellanox support portal.

You open and update new cases on the Mellanox support portal. Any previous cases that have been closed have been migrated to the Mellanox support portal.

Cases that are still open on the Cumulus portal will continue to be managed on the Cumulus portal. Once these cases close, they will be moved to the Mellanox support portal.

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