Cumulus Linux generates support files called
cl-support whenever issues are detected.
This file is used to aid in troubleshooting customer issues. The Cumulus Networks global support staff often requests customers to provide this file when they open support tickets.
cl-support file is located in the
/var/support directory and is named
There are three ways
cl-support is generated:
switchdor any other process generates a core file (located in
/var/support/core), then the
cl-supportfile is generated.
- After the first failure of one of the following monitored services since the switch was rebooted or power cycled:
cl-supportfile can be triggered by issuing the
Note: You should only run this command at the direction of a member of the Cumulus Networks support staff.
If you need to copy the
cl-support file off of the switch to a remote host for collection, use
cumulus@switch:~$ scp /var/support/ username@myserver:/path/