Subscriptions: General Questions (Retired Licensing Model)

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How can I evaluate Cumulus Linux?

If you don't have a network switch on our hardware compatibility list (HCL) available for testing, reserve a Cumulus Workbench and try out a test setup in our remote lab. Fill out the form and we will contact you to schedule a date and time for a test drive.

If you already have hardware from our HCL, fill out this form and a Cumulus Networks representative will contact you.

How is Cumulus Linux licensed?

Prior to January 18, 2016, Cumulus Linux was commercially available through an annual subscription-pricing model that includes the license rights, support and maintenance, and scales based on the switch performance capacity. Subscription-based licenses have been retired in favor of a perpetual licensing model

What will I receive when I purchase a Cumulus Linux subscription?

Purchasing a Cumulus Linux subscription gives you the rights to use the software during the period of the subscription. When you purchase a Cumulus Linux subscription, you receive:

  • Your order confirmation with proof of your purchase and entitlement to run the software, obtain updates, and receive technical support.
  • Access to the Cumulus Networks Customer Portal, which includes account and user management, subscription management, 24x7 support, and Cumulus Linux software, downloads.

You need to purchase the hardware separately.

How much does a Cumulus Linux subscription cost?

Cumulus Networks believes in empowering the customer and the decision maker with a transparent, flexible and no-haggle pricing model. Contact our sales team to find out more.

How can I order a Cumulus Linux subscription?

Cumulus Networks partners with approved resellers and distributors to facilitate your subscription procurement. Sign up on our website for assistance and information on our approved resellers.

Cumulus Networks does not sell any hardware; our resellers often do. Check our hardware compatibility list for the list of our supported hardware.

On how many switches can I run Cumulus Linux?

You can run Cumulus Linux concurrently on a number of switches equal to the number of subscriptions you have, and according to your account subscription inventory.

Are Cumulus Linux subscriptions node-locked?

Cumulus Linux subscriptions are not node-locked, but one license can run on just one switch at any given time. You can transfer a subscription from one switch to another, provided that you are using the number of subscriptions noted in your account entitlement inventory.

Because Cumulus Linux subscriptions are not node-locked, you can stock extra industry-standard switches as backups to quickly replace any failing hardware. For instance, if you purchase 2 Cumulus Linux, 10G, 1 year subscriptions, you can run Cumulus Linux on two switches concurrently. If one of the two switches you are using fails, you can install the Cumulus Linux license file that is on that failing hardware to one of your spare switches.

How do I know how many subscriptions I already have purchased, and their expiration dates?

Upon purchase of a Cumulus Linux subscription you will be granted access to the Cumulus Networks Customer Portal. After logging in to the portal, you can view your complete subscription history including active, pending, and expired subscriptions. If you are an Admin user you can also activate any pending subscriptions.

How can I get a copy of the Cumulus Networks EULA (end-user license agreement)?

Please click the following link to view our EULA.

When does my subscription start?

  • New subscription: Upon purchase, you have 45 days to activate your subscription through the Cumulus Networks Portal. The date when you activate your subscription is the subscription start date. If not activated within 45 days, your subscription will automatically activate on the 45th day after purchase.

    If you procured your subscription form Dell, your subscription will start within 2 business days after you register on our portal to retrieve your license. See the Dell ordering process.
  • Renewal: Renewals start on the subscription expiration date, regardless of when the renewal is purchased. For example, your Cumulus Linux 10G, 1 year subscription starts on 2/2/2014 and expires on 2/2/2015. Its renewal will start on 2/2/2015.
  • Co-term: Co-terminable subscriptions start on the subscription expiration date, the same as renewals. For more information on co-terms, read this FAQ.

What happens when the subscription expires?

Prior to January 18, 2016, Cumulus Linux was commercially available through an annual subscription-pricing model that includes the license rights, support and maintenance, and scales based on the switch performance capacity. Subscription-based licenses have been retired in favor of a perpetual licensing model

When your Cumulus Linux subscription expires, you are no longer licensed to run the software, and lose access to any further software updates and to customer support.

For you are an existing customer, we are allowing grandfathering so you can renew your subscription, but you have the opportunity to convert to perpetual licenses at very favorable terms.

If you run expired copies of Cumulus Linux, you become legally out of compliance per our EULA.

As stated in the Cumulus Networks EULA, at any point in time, you should only use the specific number of active subscriptions you have purchased.

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