Subscriptions: Renewals (Retired Licensing Model)

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What happens when my Cumulus Linux subscription expires?

Prior to January 18, 2016, Cumulus Linux was commercially available through an annual subscription-pricing model that includes the license rights, support and maintenance, and scales based on the switch performance capacity. Subscription-based licenses have been retired in favor of a perpetual licensing model

When your Cumulus Linux subscription expires, you are no longer licensed to run the software, and lose access to any further software updates and to customer support.

For you are an existing customer, we are allowing grandfathering so you can renew your subscription, but you have the opportunity to convert to perpetual licenses at very favorable terms.

If you run expired copies of Cumulus Linux, you become legally out of compliance per our EULA.

As stated in the Cumulus Networks EULA, at any point in time, you should only use the specific number of active subscriptions you have purchased.

Why should I renew my subscription?

As a Cumulus Linux user, you should ensure you renew your subscriptions ahead of time in order to:

  • Maintain compliance and your right to use the software,
  • Have no interruption in your support access,
  • Upgrade when new releases are posted and available,
  • Receive security and product notifications, and know when patches or new releases are posted.

How can I renew a subscription?

By accepting our EULA, you agree that your subscription will automatically renew for an additional term unless you provide us with a notice of non-renewal, at least 30 days prior to the subscription expiration date.

  • Cumulus Networks notifies you of upcoming expirations via email, up to 90 days before the expiration date. Expiration notifications are sent to the point of contact designated as primary in the customer portal as well as to license holders.
  • A real-time full inventory of your subscriptions along with their expiration dates is available on the customer portal. This inventory can also be downloaded in Excel format from this portal.

To discuss and renew your subscriptions ahead of time:

  • Please contact your Cumulus Networks authorized reseller and provide them with an inventory of the subscriptions you purchased, including the expiration date, quantity and type of license(s) you wish to renew.
  • You can also log in to the customer portal, select the subscriptions you wish to renew and click Renew. This action will immediately notify your Cumulus Networks account manager, who will contact you and assist you in the renewal process.

If we have not received your renewal order at least 30 days before expiration, we will automatically send you an invoice for the renewal, with instructions on payment options. Please ensure you renew on or before the renewal date, as late payment penalties may apply.

 

What should I do if I don't want to renew my subscription?

If you do not wish to renew your Cumulus Linux subscription, please contact your Cumulus Networks account manager as soon as possible, and send us a signed letter of destruction for the subscriptions you don't want to renew, at least 30 days before expiration. If you don’t know who your account manager is, please email your letter of destruction to licensing@cumulusnetworks.com.

How can I co-term subscriptions?

If you have multiple subscriptions expiring at different dates, you can extend their term and ensure they all expire at the same time. This is what we call a co-term (short for co-terminable; see the example below). The subscription price is prorated based on the number of days the term is extended.

For example, the table below represents a customer subscription inventory, with 2 different entitlements, expiring on 2 different dates.

ID

Subscription type

Quantity

Start Date

Expiration Date

L-001-0001

Cumulus Linux SnS, 1G, 1 Year

3

1/1/2014

1/1/2015

L-001-0002

Cumulus Linux SnS, 40G, 1 Year

4

7/12/2014

7/12/2015

A co-term scenario would be to re-group the 2 subscriptions above into one single license, expiring on the same date.

ID

Subscription type

Quantity

Start Date

Expiration Date

L-001-0003

 

Cumulus Linux SnS, 1G, 1 Year

3

1/1/2014

7/12/2015

Cumulus Linux SnS, 40G, 1 Year

4

7/12/2014

Contact your Cumulus Networks approved reseller for more information and discuss options. If you do not have a Cumulus Networks approved reseller contact, please contact your Cumulus Networks account manager or email us at licensing@cumulusnetworks.com.

My license file has expired. How should I replace it? Do I need to reboot my switches?

When you purchase a license after an evaluation, or want to change the license file at subscription renewal time, you don't need to reboot your switch. You can use the command cl-license -i to copy and paste your new license file.

If you are running 2.5.4 or newer version, and are using our new license file format, you don't need to do anything at renewal time. Learn more about our license keys.

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