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Cumulus NetQ Cloud Release Versioning and Support Policy

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This article outlines the release version numbering and support policies for the cloud version of:

  • Cumulus NetQ 3.x
  • Cumulus NetQ 2.2.0-2.4.1

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Version Definitions

The Cumulus NetQ Cloud software installation file names include a version number, in the form of x.y.z-OS~TAG_CPU.

  • x represents the major release version number. An increased major release version means that the release may include:
    • New functionality within the existing market.
    • New market entries.
    • Major positioning changes.
    • A significant engineering rebase.
  • y represents the minor release version number. An increased minor release version means that the release may include:
    • New hardware platforms.
    • New features within the existing market.
    • Bug fixes.
    • Security updates.
  • z represents the maintenance release version number. An increased maintenance release version may include:
    • Feature improvements.
    • Bug fixes and updates.
    • Security updates.
  • OS indicates the operating system. Support is available for Cumulus Linux, Ubuntu, Red Hat and CentOS.
  • TAG represents a timestamp when the version was released.
  • CPU architecture represents architecture. Support is available for x86_64 and ARM.

This number corresponds to the release version of the software. For NetQ there are two Debian packages that are required per release. This example shows the first minor release of the third major release, for the Ubuntu OS and x86_64 CPU architecture:

  • netq-agent_3.1.0-ub18.04u28~1594095612.8f00ba1_amd64.deb
  • netq-apps_3.1.0-ub18.04u28~1594095612.8f00ba1_amd64.deb

Release, Support Lifecycle and Support Policy

Cumulus NetQ is licensed per Cumulus Linux switch. NetQ is a subscription-based license that includes support for 1, 3, and 5 years options. NetQ has one set of SKUs for 1G switches and one set of SKUs for switches that are 10G and greater. The NetQ agent can be installed free-of-charge on Ubuntu, Red Hat, and CentOS endpoint that is connected to a NetQ-licensed Cumulus Linux switch. The subscription model enables customers to upgrade the software as updates and new versions become available, for the period of the subscription.

Updates are automatically applied. Minor releases are planned each quarter, with maintenance releases as needed. Customers are notified before upgrades are performed, and release notes are available for each release.

Customers with current NetQ 1.4 and earlier perpetual licenses have the option to transfer to the five (5) year NetQ Cloud subscription where they will receive the NetQ 3.x software, support, and upgrades for free.  

Product End of Life

Currently, there are no end of life plans for Cumulus NetQ 2.2.

Upgrade Process

For information regarding upgrading from previous Cumulus NetQ releases, refer to the Cumulus NetQ Deployment Guide.

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This support portal has moved

Cumulus Networks is now part of the NVIDIA Networking Business Unit! The NVIDIA Cumulus Global Support Services (GSS) team has merged its operations with the NVIDIA Mellanox support services team.

You can access NVIDIA Cumulus support content from the Mellanox support portal.

You open and update new cases on the Mellanox support portal. Any previous cases that have been closed have been migrated to the Mellanox support portal.

Cases that are still open on the Cumulus portal will continue to be managed on the Cumulus portal. Once these cases close, they will be moved to the Mellanox support portal.

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