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This knowledge base has moved to the documentation site. Please visit the knowledge base here for the most up to date content. This site is no longer maintained.

  1. Cumulus Networks® Knowledge Base
  2. Support

Support

This section includes policies and product support information.

Licensing

  • Account and User Management
  • Invalid License Message Observed after Installing Cumulus Linux 2.5.3
  • Perpetual Licenses: General Questions (Current Licensing Model)
  • Subscriptions: General Questions (Retired Licensing Model)
  • Subscriptions: Renewals (Retired Licensing Model)
  • Understanding the License for Cumulus Linux 2.5.3 and Later

Support Offerings and Information

  • ★ Cumulus Linux Release Versioning and Support Policy
  • ★ Cumulus NetQ Cloud Release Versioning and Support Policy
  • ★ Cumulus NetQ Release Versioning and Support Policy
  • ★ Security Responses and Updates
  • Bridging an Air Gap to Collect Support Information
  • Cumulus Linux Support File
See all 15 articles

This support portal has moved

Cumulus Networks is now part of the NVIDIA Networking Business Unit! The NVIDIA Cumulus Global Support Services (GSS) team has merged its operations with the NVIDIA Mellanox support services team.

You can access NVIDIA Cumulus support content from the Mellanox support portal.

You open and update new cases on the Mellanox support portal. Any previous cases that have been closed have been migrated to the Mellanox support portal.

Cases that are still open on the Cumulus portal will continue to be managed on the Cumulus portal. Once these cases close, they will be moved to the Mellanox support portal.

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